Privacy policy

Last updated: 8/7/2026

Cherries Crochet respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

• Account details: name, email, phone (provided at sign-up).
• Order details: items purchased, shipping & billing addresses, order history.
• Payment details: handled entirely by Razorpay; we do not store card numbers, CVV, or UPI PINs.
• Communication: messages you send via the contact form or email.

How we use your information

• To process and ship your orders.
• To send transactional emails (order confirmation, shipping, refund updates).
• To respond to your queries.
• To improve our products and the shopping experience.

Sharing

We share your information only with service providers that help us run the shop — for example, payment processing (Razorpay) and courier partners for delivery. We do not sell your personal data.

Cookies

We use a small number of essential cookies and localStorage entries (for example, to remember your cart and keep you signed in). We do not use third-party advertising trackers.

Your rights

You can update your profile and addresses any time from My account. To delete your account or request a copy of your data, contact us via the contact page.

Security

We protect your data with industry-standard measures (HTTPS, hashed passwords, signed sessions). However, no online service is 100% secure, and you share information with us at your own risk.

Changes to this policy

We may update this policy from time to time. Significant changes will be highlighted here. Continued use of the Site after changes means you accept the updated policy.